Visiting the Phoenix area from back east and everyone kept talking about this place. Wasn't sure which location to go to but I assumed the more ghetto location would have the best food. However I decided to give the suburban Scottsdale location a go. Waitress saw us immediately and was very nice. I liked the look and feel of the place. I got the lo lo which is 3 pieces of chicken on two waffles. I had to get the Mac and cheese because the pictures of it look so good. The chicken was hot, juicy but a little dry and overcooked. But that was nothing that the hot sauce couldn't fix! But that chicken was definitely overcooked. I could eat that Mac n cheese all day!!!! It's soooo creamy and it's actually spiced! The seasoning throughout it is so good!!!! I recommend this place. The sweet tea is really really sweet btw so be warned!
I returned to this place and was disappointed with the broken air conditioning. It was really hot in there and the fact that the patio was open may have contributed to it. The host stand was confused about people's names and was so disorganized. Tables were left unbussed while patrons sat and sweated and waited.....and waited. The staff is a bit off and often confused. They really should get their air conditioning on point. This is July in Phoenix!!!!