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  • We were excited about going to the Marrakesh for the first time. We were the first ones to enter the restaurant, followed by one other party. With only two tables full at the time (a few more people came later), the level of service we received was disappointing and puzzling. A nice young man led us to our table, gave us menus, told us a different person would be our waiter, and then vanished. We must have waited 20 minutes before we even got water and were able to order. Our two drinks took forever to come. Our hummus -- which we really enjoyed -- took forever to come. At every step of the way, the service was excruciatingly slow, which was inexplicable given that for awhile there were just two tables filled in the whole place, and each table was assigned a different waiter. (Eventually there were 5 tables full, split between the two waiters.) When we finally received our Chicken Tagine, we really enjoyed it, despite the accompanying rice being barely warm. We assume this is a family-run business and we'd like to see it do well. We know that running a restaurant is hard work. But for most of the night, we were pretty much abandoned. No one ever asked us if we'd like anything more, no one came by to see how we liked the food, and there was no waiter even walking past in the dining room. The restaurant definitely missed a chance to see if we wanted a second drink. Unless the two waiters were also pressed into service as cooks -- in which case I apologize for this review -- there was no discernible reason why our service was almost nonexistent. For almost the entire, extremely long time that we were there, the customers were alone in the dining room and the waiters had vanished like ghosts. This was our wedding anniversary and we had some other things planned for after the meal which we were not able to do. I really hope that Marrakesh will read these reviews and make some serious efforts to improve their service, as there are many competing restaurants in town which offer good food AND good service. I wish them well.
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