Previously I had good luck here, but recently it was like a bad Seinfeld episode. Let me clarify - I called almost a week ahead for an appointment on Saturday. When I got there, they said it would be 2-3 hours because everyone wanted tires. Ok so what's the point of making an appointment? Like Seinfeld..."You know how to take the reservation...you just don't know how to hold the reservation." Their work is solid, but there's 3 hours of my life I will never get back. If I want to wait in line, I'll go back to Weber Tires....