Had tickets to Guns and Roses with 25 of my clients and called two weeks in advanced to make a reservation somewhere at Westgate. I called several places that would not take reservations as its their policy not to take reservations when there are large events at the Glendale Arena. Whiskey Rose was the only one that said they would take reservations and so I placed them for 20 people. I called back a week later and spoke to a male manager and up'd reservation to 25 people. He said no problem and we will look forward to seeing you.
When I arrived the hostess said that the reservation was canceled and they could not accommodate us inside but if we wanted to sit outside they could turn on some fans! (it was 113 degrees outside). I asked for the manager and Mia came out to apologize but they could not seat 25 people and that the reservation should never had been taken. I pointed out that it was taken and I had even spoken to a manager............why did you not contact me to cancel the reservation and give me notice? Mia...said. we meant to but forgot about it and have just been too busy. I was pretty adamant that I have 25 clients arriving any minute and we need to create a space or do something to fix this.
I pointed out several options and ideas to move people around to make some sort of space... Mia followed my recommendations and we were able to fit about 15 people. It was a fricking mad house. I will never go back or recommend this place!