I cannot speak more highly of this airline. Recently spent some time in Maine & flew to Boston from Cleveland. I have flight anxiety, BUT this flight was so great. The staff were friendly & took their jobs seriously & acted so professionally & seemed to really care. The plane was more comfortable than any airline I have flown with: extra leg room & elbow room in coach. On the way home we missed our flight & the airline helped us reschedule & did not charge us! I was amazed. I would like to never use another airline. Thank you for a great experience & lessening my anxiety about flying.