Am in the same boat as the other reviews.
Bought Diamondback bikes and have to keep bringing them back. (DON'T BUY DIAMONDBACK BIKES FROM DICK'S)
Management is the problem here. Today I had the pleasure of dealing with Kelly (store manager) concerning my bike problem and associated frustration. She provided; no help, no concern, no solution and no knowledge. She did, however, express that she didn't like the way I was speaking to her... Yeah, explaining my problem with expectation she would do something about it. I sure hope I didn't hurt her feelings for expecting her to lift a finger. No worries, when it comes to Dicks I already have a finger lifted.
I'm stuck because I already bought my bikes.
DON'T GET SUCKERED