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  • Can't say enough nice things about the quality and professionalism of AC by J. I don't jut use them for maintenance on my air conditioners but also have a plumbing contract with them where annually, they have a plumbing technician (this time was Tim C) come out, drain the water heater and check the house plumbing to make sure everything was okay. Tim was exceedingly well mannered and polite and provided a level of consideration that created a delightful customer service experience. He not only drained my water heater but also reset my water softener for me (I did not know it was out of sync). He also took the time to explain how the seals worked in in my Kohler toilets as opposed to less expensive water closets and how the seals in mine were chlorine resistant which creates a longer life for my toilet systems. Once again, lovely customer service experience, I've had no problems with either they AC or plumbing system they have not been able to address. :-)
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