HORRIBLE customer service. I was called at 7:30 am to schedule a service call (having not spoke to the company before) telling me they would be there in 2 hours.
We had a bad connection and got disconnected. When they called me back the gentleman said "Get your damn phone fixed". Yes, I heard that.
When I called this afternoon to schedule service I mentioned the disappointment with the call this morning. Jack (was the name I was given) said go find someone else for service, he did not want me as a customer. HOW RUDE!!!
This is the worst customer service I have ever experienced. Not a way to gain a new customer!!