this company is a worst one we ever dealt with . They made us buying their car insurance , even we told them we do not need it since our own car will cover the rental car , they were arguing continuously , we really need to go to see our family so we said that we will buy the least expensive insurance from them , at that time it was 11.95 a day , next step they asked us initial on many boxes on the rental paper . we thought everything should be good but by the time we returned the car , they charged extra 29.99 on top of 11.95 plus many kinds taxes .that is more than 200.00 extra . we rented 4 days and we only did 150.00 km total. we try to call the owner 3 times , left the message , but no one return our phone call . our Visa credit card told us they charge 500.00 and 348.38 . we had request a dispute from these charges . our recommendation is do not use this company even it is free.