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http://www.openvoc.eu/poi#funnyReviews
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  • I had my baby delivered here and I will never ever refer anyone here, ever. They are crooks! I came to their facility at 34 weeks pregnant and you would think they would pro-rate the price to the service rendered at 34 wks but they don't. Fine we accept because I wanted to have my baby delivered at a birthing place so badly so my husband agreed. They take insurance but bills everything out of network so for us it's basically paying cash. We used our ins here thinking we can get our out of network deductible met since but what huge mistake because we had to deal with their insurance person, Kashauna who is a big joke. She had sent in the claim incorrectly which caused a huge debacle. We asked her to correct the claim which we she confirmed she canceled but didn't. Since she sent in the wrong claim, the insurance cut them a check from our Flexing Spending account that would over pay them the amount we agreed to pay. It only makes sense that we would get our money back for the difference but it was not the case. Kashauna said she can't guarantee if that money can be refunded back to us. Uh, hello!!! It's your fault you sent the claim incorrectly and the insurance cut you a check from our flexing acct which will be over paid and you can't tell me if the money will be refunded? Mind you, we provided a copy of the EOB and the amount of check and it specifically state on the documents that it's 100% patient responsibility but still they brushed us off. All of sudden, no one returns our calls or emails and when we do finally speak to them they said we're harassing them. It was huge disappointment and an embarrassment for a business to be dealing with their customers this way. Their behavior was absolutely uncalled for. Granted, I did have a wonderful experience delivering my baby here but the nonsense we had to deal with afterwards was ridiculous and just left a really disgusting taste in my mouth of how they do business. Fortunately, we got our money back but it was a NIGHTMARE. Please let me explain why I'm calling these people crooks. After Kashauna said she canceled the correct claim to be sent in since we agreed to pay everything by cash and we did. However, after a few days later they told us they sent the claim to the insurance company anyway. So the nightmare continues dealing with these people. The insurance could not cancel the claim while it's processing so the end up cutting them another check. Kashauna said she would call us back about the claim and we never heard from them ever again. Sadly, I knew they wouldn't call so it clearly confirms what type of people they are ----- CROOKS and LIARS!!!. I felt that it's important that I do my due diligence to let others know about them and to be careful if you do decide to come here.
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