A complete business fail.
*this review is purely based on the business management, not on the food (we left after over 30 mins of waiting)*
Very very very poorly organized for grand opening. There are only a few seats available and they had not even set up the tables for customer use. We were lucky enough to get a table but we were not told to line up to order the food. The promotion started at noon and people suddenly filled the place. People were not lining up and everyone was crowding around the counter. All the employees looked very confused and not prepared for opening. They don't even know how to use the machines!! Some employees at the back were discussing and arguing about what to do. They clearly don't know how to run a business.
Some people ordered like six free noodles even though they only had two people, and the cashier allowed them to do so.
There's a storage/electric switch cabinet above the table at the back. While we were waiting for our food, they had to come open the doors to turn on some switches. They have done this four times. All the dust was flying out of the cabinet onto our table.
The group seated at the table that came in last managed to get their food first... we waited for 30 mins and still no food. There were at least three orders ahead of us. We asked for a refund and left. Their machines were already failing and they had to keep switching the electric switches. Their kitchen is very tiny, not meant to be a restaurant and it cannot support this amount of orders (keep in mind this used to be a ShareTea).
If you don't know how to run a business please spend more time practicing before opening up to the public. Clearly these people just opened up without any planning or business experience. Just because you know how to cook doesn't mean you can open up a restaurant. This location is not meant to be a restaurant given its size and design.
0/5 - No matter how good the food is, if you cannot serve it in a timely manner, no one will be able to try the food.