I would give them zero stars if possible. Paid for "Repipe Standard 2 Bathroom Home Wirsbo Aquapex" for $5,825.94 and two Toto Drake toilets $1,078.52 back in March 2016. Plumbing Medic was a referral from a different plumber that could not respond to the service call that day.
Despite the description "Repipe Standard 2 Bathroom Home Wirsbo Aquapex", PLEASE ASK WHAT IS INVOLVED IN THE REPAIRS. Mike the sales manager told me that it "depends", not a good answer in my opinion. The aforementioned repipe DOES NOT INCLUDE REPLACING THE PIPES BEHIND THE DRYWALL FOR THE SHOWER AND FAUCETS. The "standard" repipe I guess is replacing the pipes that run through the attic ONLY AND DOES NOT INCLUDE INSULATING THE EXPOSED PIPES. Without any insulation, the cold water comes out BURNING HOT and takes over 5 minutes to cool down. Lastly, they billed me $275.68 for two handle rebuild Price Pfister faucet. I DID NOT ASK FOR THIS, I COULD BUY A NEW FAUCET FOR LESS!!! Mike did send me a refund check 2-3 weeks later. I hope that this will help someone in the future. I gave them every opportunity to resolve but kept getting the run around and excuses.