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  • I stayed here a few times on various Montreal trips. If you want to be right in the downtown core, this is a good option. Also a good choice if your in town for an event at the Bell centre which is a block or two away. I checked in after a long day of work / travel and was not happy with my check in experience. This process is usually the first interaction with guests so it should leave a good first impression. Sadly, staff at the check-in desk had no interest in setting a good first impression, they barely spoke, looked bored and provided no details about the location of my room / elevators or internet. One of the most unfriendly check-in experiences ever. Interesting to see a few other reviews with similar opinions... maybe management should monitor on-line reviews Rooms were recently renovated and the bathroom area was sufficiently large. All the usual room extras were provided. I found the bed very comfortable but this could be due to the numerous alcohol beverages I consumed that evening. For the price point - the room was fine. The best part of my stay was the lobby bar. A cool modern with lot's of bar seating, couches and other forms of comfortable seating. Hotel staff was exceptional this time, very friendly and provided great service. They had Cheval Blanc & St. Ambroise on tap in addition to the usual choices. At midnight, the place was still full which is a good sign given all the drinking options in Montreal. Decent food menu also served in the bar. Given so money hotel choices in the same area and at the same price point, little things can make a big difference between a return visit or not. I stayed two more nights at another hotel within blocks and received far better customer service. I know where I will book next time! BK
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