My husband and I had dinner at the restaurant today. As soon as we walked in at 4:20 we were told "we are not open for another 10 mins" (regardless of their hours being 11-9 on social media and the open sign) i was ready to walk out because who does this?! You are a new establishment you take the business you get. If you are going to succeed, it's going to be based off quality food and excellent customer service.
The service was pretty horrible, we were never asked how the food was or if we wanted another beverage. My husbands food came out 30 mins before mine and we received no apologies for the slow service.
I eventually had to get up and ask for the check. I would understand if they were swamped but we were the only ones being waited on.
Food was delish but i rather spend more and go to Red Sushi downtown because they have excellent service.