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| - To say that I am picky is an understatement and even I cannot find anything negative to say about Ballantyne Jewelers.
From the get-go Yuhan was kind, informative, and, most importantly, patient with us as we navigated the new world of engagement ring shopping.
We ultimately chose a ring design from Ballantyne Jewelers' vast selection and customized a few key features to really make it our own. While we had a few ideas of what we wanted the final ring to look like, we had no idea where to really begin. Yuhan was able to turn these ideas into reality with expert skill and obvious passion.
Over the course of several months Yuhan worked with us to create the perfect ring, patiently listening to even our dumbest questions, comments, and concerns, and contributing the expertise and experience we so desperately needed. What we appreciated most about working with him and the Ballantyne Jewelers team is how knowledgeable everyone was about fine jewelry and engagement ring design. We always felt as though we were receiving the best advice and always felt like the team's number one priority. Equally as important we never felt pressured to buy anything at any time. Again, we always felt like the entire staff had our best interests at heart.
While their large selection of fine jewelry is enough for most people to give Ballantyne Jewelers a 5-star review, what really impressed us was the fantastic customer service.
To summarize:
- large selection of high quality and brand name jewelry
- kind, patient, and knowledgeable staff
- low pressure buying situation
- frequent communication between you and them
I highly recommend Yuhan and the entire team.
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