I just went in for my first annual exam as a new patient and was super impressed. The dentist gave many detailed explanations and showed great real life pictures for me to understand everything. I needed to get two fillings and they were able to fit me in the next day! I was told by Janae, a dental hygienist, that many people don't even have pain when he gives numbing shots and its 100% true! He has this trick to give the gums a little jerk to distract the nerve so u don't feel the shot. The customer service is great, the office is nicely decorated and welcoming, and u can watch a movie while ur there! Best dentist I've ever been to seriously!