I showed up at 2pm on a Sunday to buy a gift certificate. The clerk wouldn't get off her phone. When she finally acknowledged me, she said I needed to come back in an hour, and when I said I couldn't, she said sorry but they couldn't help me. I asked if she could call someone, she said no, and when I pressed her on it, she walked to the back. On principle, I'll never go back. What a miserable person and awful company.