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  • I LOVE steak and Ruth's chris WAS my favorite place to eat until......my boyfriend called in early January to make reservations for Valentine's day. I was super excited in the month leading up to Valentine's day so he called to confirm our reservation a few days before. When he called, he was told they didn't have a record of his reservation. Since Ruth's Chris is an upscale restaurant he assumed he wouldn't need to get the girl's name he made the reservation with and when he spoke with the manager he basically told him he was out of luck because he had didn't have the name of the girl he made the reservation with. I have been to Ruth's Chris many times in the past, but after this experience, I will not be going back. I understand mistakes being made, but you'd think with this type of a restaurant they would have a more efficient way to track reservations. We ended up having a great Valentine's day and he was able to get a reservation at a much better steak place (cooler atmosphere, better food and he received an email confirmation of our reservation with a reservation number!)
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