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| - HORRIBLE SERVICE!!!! IF MIDAS DOESN'T WANT TO HONOR A GROUPON PURCHASED BY A CUSTOMER THEY SHOULDN'T FABRICATE WORK THAT NEEDS TO BE DONE ON YOUR CAR!!!!
My car A/C went out two weeks ago and luckily I found a GROUPON for MIDAS (A/C-recharge service for a car with up to 32 oz of freon $59.99) I finally got enough time to take it in so I made an appointment. I told the guy my A/C went out but hot air is still blowing from the vents. The heating still works perfectly fine; however, every time I switch to the air conditioning I can hear a hissing sound. I told him I was pretty sure I needed the A/C recharge and I handed him the Groupon. He says, "Sure, we'll take a look at it." About an hour and a half later the guy says, "Ok I got some bad news." He gives all this mumbo jumbo about what's wrong and all I hear is $1,063.04! I was SHOCKED AND DUMBFOUNDED! I asked him, so the A/C recharge didn't work at all?" He says no. I told him that I was pretty shocked by that because I've only had this car since January 2013 and I know the guy I bought it from did extensive replacement of most of hoses and belts. I say to him, "So what EXACTLY do I need done to make my A/C work?" He gives me the mumbo jumbo again. Finally I asked him for an estimate with EXACTLY what needed to be done in order for my A/C to work and a second with all the other things that were wrong. Now, mind you... he said they performed the A/C rechargeinspection. And the estimate stated it as well.
FULL ESTIMATE:
*A/C Hose : remove & replace PARTS: $154.65 LABOR: $159.68
*Radiator: remove & replace PARTS: $199.99 LABOR: $349.30
*EXTENDED LIFE COOLANT FLUSH SERVICE
Complete cooling system flush with extended life antifreeze/coolant PARTS: $101.45 LABOR: $8.59
TOTAL PARTS: $456.09
TOTAL LABOR: $517.52
TOTAL: $1,063.04
So I looked at this and I asked so if I had you replace the A/C Hose right now my air conditioning will 100% be working again? He said, "Yes that's what you need done in order for you A/C to work. (Mind you that estimate is only $349.31) I asked, "So you're saying I have a leak in my radiator, right? Wouldn't I see the liquid leaking from underneath my car?" He looks at me and says, " Not necessarily." I basically told him I wanted to think about it but in reality I wanted a second opinion because I just didn't believe him.
The next morning I went to Auto Tech (I go here because for the past 3 years I've been buying a Groupon for Unlimited Oil Changes for $39). I asked them why my air wasn't working and if they check if my A/C hose needed to be replaced. They told me no and it just looked like I just need an A/C recharge. This made me pretty pissed off. I called a friend and they told me that Jiffy Lube offers the A/C recharge but that if it doesn't work and your air conditioning isn't working afterward, you do not pay a cent. So I headed straight there. 2 hours later... my air conditioning was working like new! AND... only cost $160.60!!!!!! I WILL NEVER RETURN TO THIS PLACE AND I PLAN ON TAKING FURTHER ACTION!!!! IT'S HORRIBLE THAT THEY NEED TO DO THIS TO PEOPLE!!!!!
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