horrible, absolutely horrible. i bought a groupon and they refused to do my car unless i paid more and he was arguing with me and being so rude. it was the supervisor at the time and i had to ask to speak to his boss because when he was describing his work, he said that everything looks "retarded" and when i asked why he thought it was okay to use that would as anything more then it is, he said it was just a word. never going to even think about buying a service from this horribly ran dirt whole