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  • Where to start.... I used to shop here a LOT and still do sometimes (due to it being so close to my home), but the place is well below the standards that every other Walmart seems to have. I have read Made in America (Sam Walton's autobiography), and he would roll over in his grave to see this location. I would like to note first and foremost that the Pharmacy always gives excellent, consistent quality service. We have had two cars damaged just from simple oil changes here (I know, partially our fault for going back). One they stripped the threads on something requiring a trip a to an ACTUAL car repair shop (where we should have gone in the first place), the other they simply didn't put the oil cap back on and I realized it after about 20 miles of freeway driving when the engine gave me trouble, smelt like burnt oil and when I opened up the hood it was EVERYWHERE. They told me they reviewed the tape and their oil change guy (I hesitate to use the word mechanic) did nothing wrong. I was also told the manager would call me after talking to an assistant manager, however, this never happened. This bugs me more than anything else, even the damage to the vehicles. I don't know if it was a mistake on the assistant managers part or if the stores general manager just didn't want to talk to me, but it is absolutely inexcusable from any angle with a company that (usually) has as good of customer service as Walmart does. Also, many things are consistently not stocked if you go in the evening. I know they only stock overnight, but I don't understand how they can so consistently not realize that certain items simply need more stock on the shelves. Employees often smoke immediately outside the front doors close to closing time so you can't avoid the smoke. Definitely the second worst Wal-Mart I have ever patronized. On the bright side, the frustration with this location has made me realize how much better, cleaner and competitively priced the Safeway down the street is!
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