I loved Dr Schanel because I got the best eye prescription there each year and he is a nice gentleman but I have had nothing but bad experiences with the guy who works the front desk. After 3 years of going there and purchasing several pairs of glasses, I'm done with this place! He is condescending,sometimes rude, and not accommodating at all. Very sour, know-it all, bossy personality and not even helpful when it comes to deciding on frames.