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  • Please don't ever eat here for your own personal health and safety! I came here for dinner with my boyfriend and we had a horrific experience. Our waitress did not speak one word of English and was extremely rude to us once she discovered we were Anglophone, the food quality was below average (the crab cakes) especially for the prices and finally the most DISTURBING part was finding a piece of GLASS in my burger meat! I took one bite of my food and instantly felt a sharp piece of broken glass in my mouth. I was terrified. Clearly someone in the kitchen broke something near the serving area and rather than throwing away the food, someone made the disturbing decision to serve it to paying customers. I was sickened and completely disgusted. The manager was apologetic and acknowledged the issue, he seemed embarrassed and offered to give us dessert or replace the meal, however we had already been so shaken up by the event that we decided to leave. The manager understood and told us we did not have to pay for our meals. Oh and the best part was when we decided to leave the restaurant because we had had enough after speaking to the manager and he comp'd our bill, the horrible waitress tried to accuse us of dining and dashing because she did not communicate with him or us ONCE throughout the entirety of our meal. This was laughable, offensive and an embarrassing way to treat clients who have already been completely turned off by your business. They should be humiliated by their service and the staff that the hire and by the way it is a basic skill in Quebec to communicate bilingual and serve clients in both French and English, just as I do at my job and everyone else in this city does! Be very careful going to Sterlings! I never would have expected to have this experience seeing as the reviews were fairly decent however, they clearly do not follow health and safety basic precautions and you will be very disappointed.
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