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  • This 1 star is by no means for the food. I have been to many ramen establishments including the Kinton downtown more than once. We had a party of 6 including my grandmother. We asked if we could sit at a table with chairs that had a back for the sake of my grandma but we were told that those seats were for families with children only (most seating is without a back). Noticing that there were multiple groups without children sitting at these seats (with backing), I requested one more time our preference. The waitress we were speaking to, spoke with another shaved head waiter and we could clearly see him roll his eyes, however, finally, we were given a table with seats that had a backing (waitress was not pleased). Once we sat down, we realized it was very sunny (5:40pm) but realized they did not have blinds or curtains. This restaurant has been open for months and with all its snazzy decor, did not include blinds? Last time I checked, the sun rises and sets everyday. It was visible that people were sweating, shifting in their seats, moving to other positions and changing tables because it was blindingly sunny. I noticed a customer being seated who commented "it's really sunny" and the waiter/manager simply said "ya". The worst was noticing the same shaved head server smirk as we had to use the menus to block the sun. With all its namesake and famous whatever, customer service is an integral part of the dining experience. If a waiter can roll his eyes and smirk in front of you, can you imagine what could happen in the kitchen?
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