SO we hired them again for my fiance's move. Our appointment was for 1-2 p.m. and they showed up at 5:45 p.m, which is fine, we didn't care. The only thing we have to say about this time was that since we were not the first move of the morning, they were for sure waaaaaay slower than before. What should have taken 20 minutes took too long. But again, all in all, we are still pleased with their service. Great dudes!
Try to make your appointment first of the day, MORNING!