Agree with Emily S.-Retta actually cares. She is knowledgeable and good at what she does. I just hate going to the downtown area though when I live in Shadyside-that said, a quality massage that's actually worth the money is probably worth the drive (aaannnnd that parking :-/). I would imagine she does great business though down there. She had mentioned she does "some" business out of a place around Highland Park. I may inquire whether or not I can get on that list haha