Let's start with the banfield in house vet services. Don't judge all banfields by this location. Service is terrible. When my dog developed diabetes I received no help or training on how to read his glucose. In fact they didn't have me checking it at all. Thank goodness I have a vet friend that told me what I needed to do. When I told them the insulin wasn't working and I gave them the glucose readings the response was "it worked for us" bring him in and we will do another glucose curve ($200+) I just took my pet to a different banfield location for another situation and it is in a different league. Sooooo much better!
Grooming salon.... After paying for the nail trimming and the extra for the grinding they forgot 1 nail which I didn't check on their work. Partially my fault? Maybe.... Anyway, That nail got caught on something and broke. Which prompted an emergency visit to banfield. Rea rd turned me away at 6pm on a Friday (quitting time) which I guess is a blessing because I found a much more friendly and attentive location.
I will not go back to this location for grooming or the banfield services.