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  • On Thursday June 25, 2015 my husband and I met my sister and her family for dinner at Lolo's. My husband and I had been here before and weren't impressed, but my sister had not so we agreed to try it again. I ordered an omelet that was supposed to come with a biscuit and home fries. I only received half of my order. The home fries were never brought to the table despite numerous requests. I kept getting told that everything was made to order and they forgot to make them. The home fries were not an add on or a side order. The menu indicated they were included with my omelet. I was later brought a basket of french fries and the served tried to charge me for them. She later removed the charge for the french fries, which I did not order, and then expected me to pay the full $14.00 for my omelet even though I never received the home fries that were supposed to be included in the meal. There was no apology and only after I explained that I only received half of my meal did the manager take a whopping $4.00 off of my bill. I will never go back to Lolo's. There are way too many good options in downtown Gilbert to spend my money at this restaurant that has terrible service.
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