Red Robin has good burgers, but the one star is based on their service. I ate there at 7:30pm on a weekday. The hostess sat us a table top in the bar area, when the restaurant was not busy at all. The problem was the service in the bar area. We waited 35 minutes for our burgers to arrive at our table. They were luke warm and so were the fries, the fries were also the bottom of the bag fries, the ones you can't eat. During our 30 minute wait the waiter did not check on us after she dropped off our drinks. Everyone else in the restaurant, even people that arrived after us, had their food delivered to them.
The one in Eastern is 100 times better than this location.