I was so excited to eat a warm pretzel on a warm sunny day. But come to find out, the guy whom was the cashier, he had crumbs all over his mouth. And was rushing and yelling! It was so weird, then he tossed the pretzel to me on surprise and it fell because I didn't catch it. It was an overall strange experience. The place is small, hot, and dirty. The employees were eating plain as day and taking your order.