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  • My husband and I love going to comedy shows and have seen some pretty good acts at the Improv. Ticket prices aren't bad either. I am very particular about where I sit, and the person who seats you is willing to let you sit where you choose, especially if it's on a Thursday or Sunday night, since those aren't particularly busy nights. I did have one bad experience, which is why I'm giving this review 3 stars instead of 4 (it only takes one poor experience, people!). My husband and I went to see one of our favorite comedians on a Thursday night. There is a two-item minimum, so we decided we would just eat dinner at the show. Well, we were mistaken. First of all, our waitress was rude and slow. After sitting there for 5 or 6 minutes without service she finally comes over and asks what we want. We both order a drink and food, to which she tells us that the kitchen caught on fire earlier that day so all they have are salads and desserts. I was annoyed that she even asked what we wanted instead of starting out with this important fact. At any rate, I order a Caesar salad and a beer. It comes out and it's iceburg lettuce with shredded cheese, tomatoes, and other veggies. In other words, a regular salad. I inform the waitress of this and she seemed totally confused. I suppose she did not understand the difference, which was odd. Overall, I felt that there was no apology for the fact we couldn't eat, let alone everyone else in the place. Salad or dessert aren't the greatest choices when you are expecting to eat dinner at the show. I think the Improv should have waived the two-item minimum on this occasions, even if it cost them money. Afterwards, I emailed the Improv with my concerns. Never. Heard. Back. That being said, I will most likely return to the Improv....but not for the service. Because it's a great place to see comedy shows and isn't that expensive. Customer service is terrible.
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