I would give 0 stars if possible...
I've been working in the Valley in real estate for over 25 years and never have I had such a bad experience with every staff member at a title company as I have with this one. First and foremost it's a miracle that you ever get anyone on the phone.
The Receptionist Cindy is rude, short and you can't get a word out edgewise without her talking over you in a very negative way.
Amy Dauphars the Escrow Officer is never available, doesn't return calls or emails timely and is very short and unprofessional in her communications. She gets to things in her own time and has no sense of urgency whatsoever.
The Manager, Patty is the same way and defends her staff's lack of customer service which tells you exactly why they all act the way they do and get away with it.
This office needs to be revamped, restaffed and get a new attitude! I'm telling everyone in my office to stay far, far away from this office and that they are completely undependable and unprofessional starting at the front desk to the escrow officer to the manager!
It is clear they have no positive reviews on here that should say a lot!