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  • I don't usually come on Yelp to write explicitly negative reviews, but my experience at this dealership was so poor that I feel I need some sort of recourse, with a review seeming to be the most reasonable option. Please note that the problem was with the service department and I know nothing about the sales at this dealership. Now, I know better than to have service done at a dealership for the most part, but my only problem was a dead turn signal, which I figured would be a quick job; my old Hyundai used to take about 5 minutes and cost $3 for parts. I came in last week and the place was swamped, so it was recommended that I make an appointment and return. I did so for today, calling in the morning for a 1:30 appointment. When I showed up, I was told it would take about 2 hours because they were getting backed up, this despite the fact I had called ahead. When I repeated this fact, the manager-who seemed like he could not care less about my business on either occasion-said we could "move things around" to speed it up. In all I spent close to 1.5 hours there and my bill was $90 for a $5 part and maybe 20 minutes with of labor, as they need to disassemble an area to get to the bulb. By far the worst experience I've had with any car service and I would not return there with my business.
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