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  • I was coming to this giant eagle fairly regularly because of the convenient hours and because it is within walking distance for me. Then one night my husband came back from there with bread that had mold (only visible when opened) and iced tea that was 10 days past expiration. I returned to the store the next day, more than happy to even just exchange the items, and they were extremely rude at the customer service desk. They accused me of not being a "regular custoner" there because I do not have an advantage card. Never once did they tell me sorry for the inconvenience and I had bronchitis that day and was so sick and miserable. I had to lecture their staff about what good customer service is. I won't be back there. No matter how far I have to go or how convenient it would be to drop in there, they won't see me again!
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