Bought a shirt with a broken button and didn't realize it. Called to get a refund, and the lady was making up all these reasons that why I couldn't refund a shirt I bought YESTERDAY that I still had the receipt for that they sold to me in bad condition.
The lady I spoke to was very unprofessional sounding, and was rude about her approach. I am a honest paying customer who buys frequently, but might reconsider.
She eventually allowed me to have store credit, which is what I wanted in the first place, but she was too busy making me out to be a thief, to ask. I will be going in today to exchange my shirt for another. Don't know if I want to continue shopping here, which sucks cause I like their clothing and prices..