* Let me start by saying that I was prepared to pay several hundred dollars for full color and highlights. I am easy to work with and new to Charlotte.
I was really excited about the opportunity to book with Jonathan, however he was nothing but rude throughout the process. From sending my initial call to voicemail and then responding with a "Who is this and what do you need?" text followed by "If it's for an appointment go to ...". No exaggeration, these are verbatim.
I was given his number by the salon and told specifically to call, not text. Further, after booking, he text me "When u made the color u must didn't read under color that I do not color first time clients or clients with a relaxer." After a back and forth conversation via text (because he never returned my call or email) he basically left me hanging.
I have heard that Jonathan does good work but his attitude is terrible and he thinks very highly of himself and his work after working with "celebrity clientele". I give everyone the benefit of a doubt but after this experience, I will never recommend or patronize this business.
I ended up going to Volume Salon and working with Andreia who was incredible. This salon was modern, the staff professional and friendly, the prices were much better, and I was in and out at my scheduled appointment time and the environment was very comfy.