I had an 8am appt time. They were already more than an hour behind for walk ins. The nurse told me she would take me right back because I had an appt. She tries to put my info in the computer and it doesn't work. Their computer system was down. I waited two weeks to get a morning appt. I took time off from my job to do this lab. I asked to get another morning appt ASAP and the nurse said she couldn't do it. Now I have to wait another two weeks for a morning appt and take off more time for work. Another useless big corporation not caring or making any effort to actually help people. This location only staffs 1 person to do all the jobs at the lab. I would give it negative stars if possible.