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  • We found the staff at the Crowne Plaza-East hotel to be superb. My partner and I got married the weekend of September 22nd, and we had our wedding rehearsal dinner at the Crowne Plaza. The event coordinator, Brianne, is excellent and should be commended for such an amazing job. She was an absolute pleasure to work with. As a same-sex couple, we had absolutely no problem feeling comfortable and accepted at this hotel. Everyone was extremely respectful and friendly. Communication with hotel staff and their willingness to work with us was fantastic. We also stayed in an Executive King Room for the weekend and got dressed for our wedding in the room. Although we may have preferred a bit more space, we found the room to be clean and comfortable and we thoroughly enjoyed our stay. We were given permission for our puppy to stay with us as well - the fact that the Crowne Plaza is dog-friendly was much appreciated! Our only issue the entire stay was that our tub didn't drain properly (we didn't have time during the wedding chaos to ask for this to be fixed, but we are confident it would be have been done immediately). This was minor compared to the excellent customer service, comfortable accommodations and great location for east Madison events. We had some of our wedding guests join us in the hotel lobby/bar after our reception, and we were very pleased with our stay. A huge thank you to the hotel staff for helping to make our wedding weekend such a stress-free one!
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