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  • Massage and facial were lovely. The only problem is that I called ahead of my appointment to find out the total cost. I told them that I was not a member and they could see in the computer that I had been to a different location before, so I didn't expect the introductory rates to apply to me. I was given the total for each service individually over the phone, and verified with the person I spoke to before I hung up. When checking out at the end, the cost was astronomically different than what I was quoted over the phone. I let them know this is not what I was told, they simply shrugged their shoulders and offered a mild apology. No explanation. Thankfully I had enough on me to tip appropriately, but it still left a very sour taste in my mouth after a good experience. Front desk was less than helpful. Will not be returning.
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