I had a business trip and needed an emergency hair blow dry before getting on a plane. Only place available and willing to take me right away in Ajax was this place. Now I understand why. The hair stylist who has been there for 9 years openly made fun of other clients and talked about how dirty or damaged other people's hair were with the owner - the entire time. The two mocked and poked fun while she washed and blow dried my hair. She tugged aggressively at hair and if I hinted towards it, I almost felt a massive eye-roll coming at me. I didn't enjoy the quality of the blow out but definitely will not come back because of the negative energy they generated.