Gorgeous day at the Aga Khan Park absolutely RUINED by unprofessional SECURITY GUARD.
This was my first time at the Aga Khan Park which surrounds the museum. The parking lot there is $3.50/hr (min 1hr) but you can use it towards food/gifts from the museum. The park is small but offers a little piece of tranquility in the city. There are 4 infinity ponds in the middle lined with trees. The park actually connects the Aga Khan Museum to the Ismaili Centre which is also part of the site. If you walk past the ponds there is a path that parallels the DVP that I believe leads to a bridge that crosses the highway or down a path that surrounds the Ismaili Centre.
I had brought my small dog to enjoy the beautiful weather but planned to return for the museum later. I took the path down and I think there is a small garden behind the Ismaili Centre but the private security guard had informed us that the centre was actually closed due to a private event. Okay fine no problem. So we walked through the parking lot to make our way out of this section of the park when another museum security guard comes running towards us screaming,
"HOW DID YOU GET THERE I TOLD YOU TO LEAVE, LEAVE! WHAT ARE YOU DOING HERE GO! GO!"
"uhhhh what...?" At this point we're almost out of the parking lot, I'm carrying my small dog because he's tired and I'm getting verbally accosted by this power crazy security lady waving her hands and umbrella around saying that I tried to park at the centre and she had already said it was closed. I tried to explain to her that she's mistaken, that have I never spoke to her before, my car's parked at the museum and I'm already trying to leave. I let her know the other security guard had already let us know it was closed off and that's why we're walking this way but she's having none of it. She just says "SWEETIE YOU TRIED TO PARK HERE I TOLD YOU IT'S CLOSED LEAVE NOW!"
She's convinced she's talked to me before but when I question her she can't remember what kind of car I supposedly tried to enter with. I ask to speak with her manager she tells me to "go find him yourself", and she refuses to give me her name. I copy down her badge number - 11070084.
I have never had such an unprofessional, rude, and condescending encounter from a museum staff member before. My peaceful day off completely ruined!
Spoke to the manager. This is the THIRD time someone has complained about her, like c'mon guys this is not an isolated incident. How can they employ such unprofessional staff and want to be the newest cultural hub in the city? I would be worried to have events there.
Beware: she works at the front on weekends and would probably yell at your grandmother for walking.