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  • After I moved, I attempted to set up my home theater system and continually failed to produce any sound. I finally tired of the frustration and checked Yelp to get someone in to help me. when I saw the excellent comments, I called and made an appointment for Lanza AV to come out. Scott showed up and I recognized him as the person who had received rave reviews on Yelp! Over the next couple of hours, I found out that my tuner was in need of help.Scott called the Denon company right there and found out a board would need replacing. I thought through the choices Scott discussed with me and decided to buy a new tuner. Scott installed the tuner, cleaned up the packing materials and left everything clean and me happily listening to my system! Scott was so great to work with. he was honest, polite, clean and had a well supplied truck to handle anything that came up. After getting the system set up he sat down to explain the use of the remotes and made sure I was comfortable operating everything. Their policy is that his office would be calling me back in a couple of days to follow up just in case I needed help with operation. I could not ask for more! Great Job and great service. Thanks again Scott!
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