I had high expectations due to the fact that I enjoyed my experience at the one in LA. First of all we had to wait, we've waited for almost an hour to get a table, which my friends and I didn't mind because we knew that they just opened a couple weeks ago. However, when we were sat down we asked our horrible server Sam for water and if they had hot tea. The response he gave us, I've never heard in my life. He said that they didn't have hot tea because it was too hot outside. Now, is that how you inform customers that you don't have hot tea?! You refer to the weather?!?! & so I asked another waiter and she mention they weren't serving hot tea at the moment which sounds more professional then what the other waiter said. Anyways, the meat wasn't that great. Not the same quality as the one in LA. The servers were slow and they didn't even oil our pan until we asked them to. It was just disorganized. When it was time for us to pay the bill, 4 servers came to ask if we wanted our check and we mentioned that someone was already getting it for us. We didn't get our check after another 20 min and when it came they made a mistake on our bill and so we had to wait for another 10-15 min. I was so upset I wanted to speak with the manager. Instead of the manager coming over they sent the assistant manager while the actual manager sat back and just watched. Seriously, is that how you run a business?!?! My friends and I were soo disappointed. This was my favorite KBBQ until that day we went to this location. Never again. It was sooo horrible!