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  • Before New Year's Eve, I would have put 5 stars. I've always had a great experience and Gary's has always done a great job on my car. However, I went on 12/31 to get my car washed for the new year and Gary's was conveniently closed. When you send a coupon out with an expiration date of 12/31 wouldn't that be the very last day to use it? How is doing that helping this business. Gary has personally helped us in the past and it is disappointing that my coupon would not be honored due to closing the car wash on a day it normally would be open and a day that is not a holiday. Again, we get our 2 cars washed at Garys about once a month or every other month...depending but I will no longer give my business and hard earned money to a place that gives a "holiday gift" coupon and then is closed on the last day to use it and then furthermore doesn't honor it after they re-open. That is bad business practice and I'm sure Terribles and Fabulous Freddys will be more than willing to take my money and not close on the day coupons expire. I'm surprised because as I said, Gary was excellent when we met him and didn't seem like the kind of owner to pull something like this with a coupon. It's disappointing but my truck needs to be cleaned and I'm heading to Fabulous Freddys later in the week to accomplish this. I no longer can recommend this car wash unless Gary can make the situation right.
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