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  • Love love love Dr. Liaw and her office staff! I'm continually impressed with the Agave family/staff in their ability to recall details from previous visits (annual check ups), regarding anything from which frames appearance made me roll my eyes or giggle, life changes, or personal goals previously discussed. I really feel Dr. Liaw and Joyce are engaged and paying attention to details with their clients. I especially appreciate this year's visit; my fiancĂ© was added to my benefits and the patience and humor in their approach during his very first optometrist visit! As there were changes in my prescription and The Mr. was stoked to finally be getting contacts, Dr. Liaw and Nancy were incredible in assisting us to arrive at the most cost efficient solution... and surprisingly, 100% out of pocket was going to save us considerably more vs. applied vision insurance and our out of pocket difference. That's the quality of service that I appreciate and value. Additionally, I'm pretty impressed with myself that after two years I've yet to lose or break my prescription sunglasses! On two occasions, the screw on one of the arms of my designer shades kept coming loose and threatening to make a break for it. On each occasion, I was able to call ahead and stop by to have the screw replaced and arm tightened; Never any pressure to replace the frames nor did they attempt to take advantage of the opportunity to 'up-sell'.
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