Upon walking in I noticed only one employee who was snobbishly talking to another customer. She didn't greet me or make any attempt to acknowledge me at all. I knew exactly what it was coming in for, so was fine to peruse. I found 3 that I wanted to try on and waited to get her attention. Nothing for 10 minutes.
Then another employee came from the back with armfuls of shoes for other customers. Even though she was clearly the one helping the other customers she still said hello. After depositing the shoes for the other customer and leaving them with lady #1 she asked if I had been helped and seemed genuinely surprised that I had not even been acknowledged.
She was very helpful finding shoes that were comfortable for my feet, informed me of the sales and helped me select a handbag as well.
She was so amazing, I wish I could remember her name. Amy? Anyway, she turned things around right when I was getting ready to walk out. Thanks!