Excellent experience. Late in the afternoon on a Saturday I discovered a nail in my tire, was in the area and actually walked in the door at 4:59pm, one minute before the 5:00pm closing time. Have had a few frustrating experiences with tire shops in the past so I had low expectations. Happily I was informed that the late time was no problem and to "pull up a chair, we will take care of it and should be able to get you on your way in about an hour." It was extremely busy; the service bays were full along with a half dozen customers still in the waiting room. My tire was patched and I was on my way in less that an hour. Very good customer service and I would definitely use them again in the future.