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  • it is todays experience that got HCC (Hobo Camper Country) this review. I needed a side vent cover for a tent trailer. They did not have it in stock, and would need to order it, so in good faith I pre-paid for the order on my Mastercard. On my way to the doctor I stopped in at ArrKann RV who had the same part for 50% less. I called HCC to inform them and cancel the order since they have to place it with their supplier anyways. (sale transaction @9:59am, called @11:00am, refund transaction@11:31am) For my courtesy that they didn't have excess stock on hand they charged me 10% restocking fee (very generous of them since it's 20%). the explanation was MasterCard charges them for the sale and refund. Any competent retailer knows a credit card sale isn't final until the terminal is closed out at the end of the day, and the transaction could have been easily voided with no fees involved. I'm sure HCC may have provided good sales and service to someone (not me). It would be nice if owners/operators knew their own sales systems instead of blaming Mastercard to scam a few dollars.
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