This location is much better than some of the other downtown Pittsburgh locations, but only because the guy who makes my create your own salads is really really friendly. I love that you can create your own salad; however, for $7.99, I wish the lettuce was always at the peak of freshness. It sometimes is, it sometimes isn't.
I like the variety of soups; however, if you want mac and cheese, come early because they always run out of it. The tuscan bean is good, as is the tomato bisque.
The roast beef with herbed cheese on a baguette is my favorite sandwich, and this one has never every let me down.
Perhaps if the prices were a little lower, I would be more satisfied with the quality of the food.