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| - Their staff is extremely incompetent and rude to their customers.
On February 2nd 2016, I reached their eaton centre location with some of my friends, just before closing time, and I saw that the dish labels were removed. Since we don't eat beef, we politely asked the lady if there were any chicken dishes still available, a simple question which she failed to understand. After repeating the question several times, she couldn't understand what I was saying.
So we realized out that the lady at the food counter didn't speak fluent english, and we went over the cash counter to seek a simple answer to my simple question. But instead of helping us out, the cashier yelled back at us, telling us that it's not her job to tell us about dishes, and that we should look at the dishes and make out if there are any chicken dishes left. Now how the hell am I supposed to tell the difference between a cooked chicken or beef dish, just by looking at it? Plus, the whole point of having a customer service representative is to help customers!
Naturally, we left the place in search of a better restaurant.
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